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How v87apk Handles Your Personal Data

When you open an account on v87apk and connect your DANA, OVO, or GoPay wallet, you share information with us — and we take that seriously.

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v87apk How v87apk Handles Your Personal Data
DATA HANDLING PRACTICES

Six Ways We Protect and Manage Your Account Data

Data protection at v87apk is not a single checkbox — it runs across several practices that affect your account day to day. From the moment you link a local payment wallet to the moment you request a withdrawal, your data moves through processes we have set up specifically to limit exposure. Here is what each of those practices looks like in practice, so you know what to expect at each step of your account lifecycle.

Account Security at Login

We use OTP verification during login and when you change account details. This means any attempt to access your account from an unrecognised device triggers a one-time code sent to your registered contact — an extra layer that does not rely on us storing your password in readable form.

Wallet Data Separation

When you deposit via DANA, OVO, or GoPay, we record the transaction reference and wallet identifier — not your wallet PIN or internal balance. Your payment credentials never pass through our servers; the wallet app handles authentication on its own side.

Cookie and Session Data

We use session cookies to keep you logged in across pages and to remember your preferred language setting. Analytical cookies help us understand which account paths see the most friction so we can fix them. You can manage cookie preferences from your browser settings at any time.

Data Retention Policy

Active account data is kept for as long as your account is open. After account closure, we retain the minimum records required by applicable rules, then delete or anonymise the rest. You can request early deletion; we will confirm what can be removed and what must be kept under our obligations.

Third-Party Data Sharing

We do not sell your personal data. We share the minimum required with payment processors — for example, passing a transaction ID to DANA or OVO to confirm a deposit cleared — and with platform infrastructure providers bound by data protection obligations equivalent to ours.

Your Right to Access and Correct

You can request a summary of the personal data we hold on your account at any time. If a detail is wrong — for example, a wallet reference linked incorrectly — send us a correction request via live chat or email and we will update it after verifying your identity. These rights apply where your local jurisdiction permits.

REACH OUR PRIVACY TEAM

How to Contact v87apk About Your Privacy

If you have a question about your data, want to see what we hold, or need to correct a detail linked to your account or wallet, our support team is the right first step. We handle privacy requests through the same channels as general account help — live chat, email, and our in-app message thread. For wallet-related privacy questions involving DANA, OVO, or GoPay, include your registered account email so we can match the request to the correct record without asking for sensitive wallet credentials.

Team online

Live Chat

Open live chat from the account menu — available around the clock. For privacy requests, start with 'data request' so our team routes it correctly and responds with the right verification steps.

Email Support

Send your data request or correction notice to our support email address shown in the account help section. Include your registered email and the wallet type — DANA, OVO, or GoPay — linked to your account.

In-App Message

Inside the v87apk account area, the message thread lets you submit a privacy request without leaving the platform. Responses are logged there so you have a record of each exchange for your own reference.

Common Questions About Your Privacy on v87apk

The questions below cover the data and privacy situations our account holders ask about most often — from how wallet data is handled to what happens when you close your account. Each answer reflects how our actual processes work, so you are not reading generic policy language. If your question is not covered here, live chat is the quickest way to get a specific answer for your account situation.

We collect your account credentials, the email or phone number you register with, your device type, and the wallet identifier — DANA, OVO, or GoPay — you link for payments. We do not collect government ID unless a specific verification step requires it under applicable rules in your region.

No. Your wallet PIN and internal wallet balance never pass through our platform. When you deposit via DANA, OVO, or GoPay, authentication happens entirely within the respective wallet app. We only receive a transaction reference confirming the payment cleared on our end.

Yes. Send a data access request through live chat or email — include your registered email address so we can match the request to your account. We will compile and return a summary of what we hold, subject to verification of your identity and within the timeframe required by applicable rules.

After you close your account, we keep the minimum records our obligations require, then delete or anonymise the rest. The exact period depends on applicable rules in your jurisdiction. If you want to know the specific retention timeline for your account, contact support and we will outline what applies.

We share only the minimum required — transaction references with payment processors like DANA or OVO to confirm deposits, and platform performance data with our infrastructure providers who operate under data protection obligations. We do not sell personal data to third parties or advertising networks.

Open a live chat session or send an email to our support address shown in the account help section. State clearly that you want a data deletion request. We will confirm what can be removed immediately and what must be retained under applicable rules before completing the deletion.

We use session cookies to keep you logged in and remember language settings, and analytical cookies to identify friction points in account flows. You can manage or block cookies through your browser settings. Blocking session cookies may affect how the account area loads across pages on your device.

Your account record is the same regardless of device. When you log in from a new device — say, switching from your phone in Bandung to a desktop — an OTP verification step triggers. The session data from each device is linked to the same account but does not merge browsing history across devices.

We may update this policy when our practices change or when applicable rules require it. If we make a material change that affects how your data is used, we will notify you through your registered contact detail or a notice in the account area before the change takes effect.

Reach out through live chat — use the phrase 'privacy concern' so our team routes it to the right person. You can also email us with your account email and a description of the issue. We will respond with the steps we are taking to review and, where needed, correct the situation.

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